First Notice Systems Integrates StrikeIron Web Services for Insurance
Claims
Leveraging Web service across multiple touch points
decreases cycle time from first notice of loss to settlement for property and
casualty carriers
Research Triangle Park, NC – December 4, 2006 — StrikeIron Inc., provider of
the Web Services Marketplace, today announced that First Notice Systems, Inc.,
the industry leader in claim reporting solutions for the insurance industry, has
integrated StrikeIron’s Address Verification Web Service into First Notice’s
product and service offerings. As a critical interface between customers and
clients, First Notice must maintain real-time response speed, data accuracy, and
efficient business process flow to continue to deliver the company’s
high-quality service. By integrating StrikeIron web services, First Notice has
further enhanced insurance claims reporting by adding functionality that
continues to reduce loss adjustment expense.
“Our specialty is designing and deploying claims reporting solutions which
leverage existing claims systems and third-party vendor services. We have
adopted a service-oriented architecture philosophy to further enhance service to
our clients by leveraging the most accurate and up-to-date data available while
reducing the cost when a claim is reported,” said Alex Tsetsenekos, director of
business development at First Notice. “We chose StrikeIron as a best-of-breed
vendor based on the quality and timeliness of the data, the scalability of their
offering, and the ability to integrate into our technology via web services.”
Effective and early attention to the claim reporting process provides
carriers with improved customer satisfaction and increased policyholder
retention. First Notice offers solutions for effectively triaging the claim
enabling vendor services such as towing and car rental, and identifying fraud
and subrogation opportunities. With so many touch points for carriers, is
critical that First Notice have the most accurate information available.
First Notice chose StrikeIron’s US Address Verification Web Services to
deliver address data to multiple applications. With this input, First Notice is
able to funnel the most accurate data for fraud, vendor assignment, and risk
adjustment. All claims are directed through a customized series of intuitive
interfaces that are designed for different users, but rely on a unified set of
rules to incorporate the carrier’s business logic.
“One of the keys to First Notice’s long history of successful claims
reporting optimization is ensuring that all of the information gathered and
reported to the carriers is seamless to the customer,” said Bob Brauer, CEO and
President of StrikeIron. “By integrating reusable services that connect to
multiple systems, First Notice has further refined the claim submission process
so that required data is captured accurately and preferred provider networks are
fully utilized.”
About First Notice
Founded in 1993, First Notice Systems®, Inc., is a
premier provider of claim reporting and customer service solutions to the
insurance industry. With over 90 national clients now utilizing First Notice
Systems’ claims reporting services and software products, First Notice
successfully connects insurance carriers, third-party administrators and
self-insureds with their customers through a combination of call center
outsourcing services and rules-based Web technology. Headquartered in Boston,
Massachusetts, First Notice Systems, Inc., is a wholly owned subsidiary of
Concentra Inc.
About Concentra Inc.
Concentra Inc. is the comprehensive outsourcing
solution for containing healthcare and disability costs. Serving the
occupational, auto and group healthcare markets, Concentra provides employers,
insurers and payers with a variety of integrated healthcare services. These
services include employment-related injury and occupational healthcare,
in-network and out-of-network medical claims review and re-pricing, access to
specialized preferred provider organizations, first notice of loss services,
case management and other cost containment services. Copyright 2004 Concentra
Operating Corporation. All rights reserved.
www.concentra.com
About StrikeIron
StrikeIron is the leader in providing innovative solutions for delivering data
over the emerging Internet. The company’s innovative Web Services Marketplace
provides a technology platform, micro-transaction management and a consistent
interface across many XML-based Web services from multiple, diverse sources.
This allows business users, application developers and enterprise IT
professionals to customize and integrate external data sources and additional
external functionality into enterprise, Web, and composite applications.
Currently, StrikeIron provides over 100 live data sources and business
functions from organizations such as Cortera, D&B, Gale, MapQuest, Midnight Trader,
Tax Data Systems, The Sports Network, and Zacks.
StrikeIron also offers IronCloud™, the only comprehensive Web services delivery
platform that opens up new channels for data distribution and consumption
through Web Services. Enterprises of all sizes can now reduce the cost and
complexity of managing the challenges of data distribution which include
leveraging an existing external hardware and software architecture, controlling
and metering access and usage, external monitoring for 24x7 reliability, full
usage analytics, as well as multiple authentication scenarios and instead
concentrate their focus on making information easier for partners, customers,
and distributed business units to access and use. StrikeIron delivers value to
over 1,500 customers and partners such as Avaya, BEA, Delivery.com, IBM, Honda
Europe, D&B, Siemens, Nike, Swarovski, ShoeBuy, and Exclusive Resorts. For
more information, visit www.strikeiron.com.
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