Telecommunications is a mammoth industry, since it includes companies that make hardware, produce software, and provide services. While the biggest players in telecom are huge and own extensive networks, deregulation has allowed an array of newer smaller companies to fulfill niches. In short, size matters in telecom, creating a fierce competitive landscape where companies are trying to enter new markets and defend current ones.

StrikeIron understands how the telecommunications industry continues to evolve with new technologies and ways to communicate. For this reason, StrikeIron has developed cloud-based, cutting-edge solutions that provide a competitive edge in the following ways:

  • Improved Sales and Marketing: Instant access to valid, accurate contact data, allowing the ability to communicate with prospects and customers through any channel such as email, direct mail, telemarketing, and mobile marketing; enter new markets defend existing ones
  • Operational Efficiency: Improve performance and control costs by validating all contact data in real-time; save time and resources associated with manual database scrubbing
  • Ideal Customer Experience: Pre-populate contact information to facilitate conversion and user experience, as well as diminish call center time

Discover how StrikeIron solutions power the telecommunications industry:

Customer Profile

StrikeIron Solutions

Outcomes

The second largest cable company in the United States – with more than 50,000 team members who provide more than 15 million residential and commercial customers video, phone and broadband telecommunications services SMS Mobile Marketing
  • Communicates with customers’ anywhere, anytime
  • Allows technicians to send instant alerts on exact time for product and service installation
  • Increases customer satisfaction, reduces call centers’ volume of complaints, and decreases labor and operating expenses
Canada’s largest multimedia communications and broadband services firm provides wireless, Internet, TV, phone, radio and digital media products to more than 2.5 million residential customers and commercial businesses Email Verification
  • Ensures their CRM contacts have up-to-date and accurate email addresses, allowing them to engage with customers and target prospects through email communications
  • Improves email deliverability and list hygiene, creating a significant ROI on email marketing
The mobile industry’s leading organization that represents over 200 countries and unites over 1,000 mobile-related companies at an annual worldwide congress SMS Mobile Marketing
  • Distributes text messages to thousands of members, prospects and conference participants
  • Sends event reminders to members across the world; saves time and resources associated with maintaining these global carrier relationships

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