PHONEintel Web Service 2.0

Description

Call centers, mail-order companies, financial institutions and fulfillment centers would like to capture the name and address of inbound callers. DesertSoft offers real-time technology that allows companies to append name and mail-deliverable address information to virtually every Residential or Business number in North America.

DesertSoft, along with our partners, specializes in matching a 10-digit phone number to a mail-deliverable address in real-time. Directory assistance providers focus on linking names to phone numbers with address quality being secondary; data compilers aggregate millions of names and addresses for use in direct mail applications with phone number being secondary. Only DesertSoft provides complete, up to date, name and address information linked to telephone numbers.

Features

• Covers both business and residential phone numbers.
• This service covers all areas of the North American Dialing Plan, including Canada, Puerto Rico, U.S. and its territories.
• Identify a caller’s name and address in real-time.
• Receive intelligence on every phone in the NADP (North American Dialing Plan) – approximately 1.5 billion numbers.
• Deliver data to IVR, Live Agent, Risk Management and Billing Applications.
• Collect name and address at point of sale using phone number.

Benefits

• Better coverage – records not available from directory assistance or white pages sources provide 10 – 30% higher match rates
• Better accuracy
• Multiple sources -- over 20+ sources referenced
• Complete, mail-deliverable addresses

Other Information

StrikeIron has created a simple application you can invoke inside of Excel using StrikeIron SOA Express for Excel. Click here to download this free sample workbook. (Note: You must have a copy of SOA Express for Excel to run this application. Click here for a free download).

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